Pros
- Some talented and hardworking colleagues - Mission of patient care is meaningful (even if not well executed)
Cons
- Leadership is among the weakest I’ve seen across industries. - Decisions are made with little foresight, often driven by the loudest voices in the room rather than expertise. - Poor financial and operational outcomes directly tied to bad leadership choices - Departments work in silos, and even against each other, creating inefficiency and frustration. - Performance measurement and recognition are ineffective. - Major decisions are made without understanding impacts on employees or workflows. - Analytics department lacks strategy, planning, and proper vision - Leadership copies industry trends without considering Providence’s own operations or data to back up their decisions. - Constructive criticism is rarely welcomed or acted upon, while employees who “drink the Kool-Aid” tend to dominate meetings and are praised for alignment over substance.