Some Good, Some Bad - Customer Care Project Management Institute Employee Review

Great company, great leadership, very clear strategy and a very passionate community.

Not many cons, maybe disorganized sometimes. Too many internal meetings.

Remote work, but that is really it.

Compensation used to be competitive, but workload, expectations and initiatives have increased, Everyone is being asked to do more, and work harder with the same resources with no consideration for fair pay. Senior leaders are well aware of how they are perceived, but choose to do nothing, or simply say they are working on fixing things, with no tangible efforts seen. Our CEO is running the reputation, culture, and company into the ground for the sake of revenue. Him and his executive team are known bullies, and even though this has been complained about by so many of us, even to HR, nothing is ever done about it. We NEED board intervention. Just take a look at PMI's ratings. Even with the reviews obviously crafted and directed by internal leaders to try and suppress negative reviews. I will also add that career growth is non-existent, and the determined best fix for these concerns was training telling employees its their problem to figure out. Really makes us feel valued.