Not bad Workplace with Fun Days, but Room for Improvement in Compensation and Processes - Customer Care Representative Payoneer Employee Review

3.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- Fun and enjoyable workdays, creating a positive atmosphere. - Thoughtful gifts on holidays - A well-stocked kitchen with food and beverages - Friendly, supportive colleagues (CC department) - Flexible hybrid work options (but certain days from office, you cannot choose)

Cons

- Salary is below market rates, which can impact overall job satisfaction. - Internal processes are often cumbersome, making it difficult to navigate and get things done efficiently. - Limited opportunities for career advancement and promotions, leading to a lack of long-term growth potential. - Numerous rules that feel unnecessary - Inconvenient schedule with rigid and short 10-minute breaks, and a long 45-minute lunch break that doesn’t always align with productivity needs.

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Payoneer Response
1y
Thank you for taking the time to share such detailed and thoughtful feedback. We're glad to hear you enjoy the positive atmosphere, fun workdays, thoughtful touches like holiday gifts, and the supportive team environment. We also appreciate you highlighting areas you feel we can improve. Compensation, internal processes, and career growth are all important topics, and your perspective helps us better understand how these aspects are impacting the employee experience. We're actively exploring ways to improve transparency and fairness around compensation as well as focusing on how we can help our people grow at Payoneer. We understand what you’re saying regarding the disconnect. Aligning our success as a company with the success and satisfaction of our team is something we’re committed to. Thank you again for your feedback and for being a valued part of the team.

Explore other reviews about Payoneer

5.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- People are down to earth -Supportive Management -Work life balance -Interesting Work - Fun Social Events - Great Lunch

Cons

- Stock price is not doing great; hope it goes up. - Budget constraints expected 2026

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Payoneer Response
4mo
Thank you for sharing your feedback! We’re thrilled to hear that you enjoy the people, supportive management, work-life balance, and the fun culture here. We also appreciate your thoughts on our stock performance and budget considerations; these are areas we monitor closely as we continue to grow and invest in the company. Your advice to keep making Payoneer a fun and engaging place to work aligns perfectly with our principles, and we’ll continue striving to maintain that environment.
3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, kind and supportive colleagues, and a pleasant office culture.

Cons

Lack of structured systems, frequent staff turnover that makes it difficult to identify the appropriate point of contact (POC), and challenges in obtaining data with sufficient historical tracking.

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