Professional training, poor - Custome Service Specialist Payoneer Employee Review

2.0
Dec 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The training was brilliant and thorough, and the vast majority of the employees in Israel were the smartest, and so ambitious. Best job environment I ever had.

Cons

From the day we started working, the quality of the professional support was dependent on the willingness to help (and learn) of the Knowledge Experts who were randomly assigned to our questions each time: Some of the Knowledge Experts were amazing, and some of them (mostly from foreign countries) were disasters. Eventually most of us ended up fired less than a year after we were recruited due to "Business decision". I believe our short time there was a perfect example of the process that Payoneer went through, in which the customers became less and less important, since the company became public and the only thing that mattered was to demonstrate impressive growth charts to the shareholders.

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Payoneer Response
1y
Thank you for taking the time to share your feedback—we truly appreciate it. Our employees and customers are at the heart of everything we do and we’re committed to creating a positive work environment. We encourage you to connect with your local AskHR representative to share any specific concerns or suggestions, as your input is valuable in helping us improve.

Explore other reviews about Payoneer

5.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- People are down to earth -Supportive Management -Work life balance -Interesting Work - Fun Social Events - Great Lunch

Cons

- Stock price is not doing great; hope it goes up. - Budget constraints expected 2026

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Payoneer Response
5mo
Thank you for sharing your feedback! We’re thrilled to hear that you enjoy the people, supportive management, work-life balance, and the fun culture here. We also appreciate your thoughts on our stock performance and budget considerations; these are areas we monitor closely as we continue to grow and invest in the company. Your advice to keep making Payoneer a fun and engaging place to work aligns perfectly with our principles, and we’ll continue striving to maintain that environment.
3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive salary, kind and supportive colleagues, and a pleasant office culture.

Cons

Lack of structured systems, frequent staff turnover that makes it difficult to identify the appropriate point of contact (POC), and challenges in obtaining data with sufficient historical tracking.

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Payoneer Response
2w
Thank you for sharing your feedback. We're glad to hear you're happy with the competitive salary and the supportive people we have at Payoneer, we're always looking to build each other up! Structured systems and employee turnover are challenges that come with a growing organization, and we're working hard to provide clarity and continuity for our teams. We encourage you to take action and share any suggestions with your team and manager that can help us continuously improve.
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