Customer Care rubbish and unprofessional management - Customer Care Representative Payoneer Employee Review

1.0
Dec 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Free Friday lunch Work parties occasionally Birthday gift/ Xmas gift Young co-workers Free snack Fair salary, Fair annual leave Some nice people here

Cons

Rubbish management in HK. Political and secretive style. Prejudicial Chinese management that if you are not an insider/ ingroup, you probably don’t have the promotion for the rest of your life. No leadership, dictative leaders. Don’t appreciate work performance because they only value your relationship with them. Inhumane - ask you to get back to office under typhoon No 10 WITHOUT compensation leave as commented as “it is obligatory”. You have to report when you are on break while if you are late for few minutes, you’ll get little talk. Zero tolerance for opinion or suggestion even they are everyone’s concern. Everything needs to be approved by different people - waste of time. Poor English of team leaders, rubbish and unprofessional training/ team meeting. Favouritism - especially good looking males. To conclude, most of the time is wasted here to do so many meaningless monitoring/ regulation. Insane expectation with short handed. DO NOT RECOMMEND! FLEE!

Explore other reviews about Payoneer

5.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

- People are down to earth -Supportive Management -Work life balance -Interesting Work - Fun Social Events - Great Lunch

Cons

- Stock price is not doing great; hope it goes up. - Budget constraints expected 2026

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Payoneer Response
4mo
Thank you for sharing your feedback! We’re thrilled to hear that you enjoy the people, supportive management, work-life balance, and the fun culture here. We also appreciate your thoughts on our stock performance and budget considerations; these are areas we monitor closely as we continue to grow and invest in the company. Your advice to keep making Payoneer a fun and engaging place to work aligns perfectly with our principles, and we’ll continue striving to maintain that environment.
4.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Was a great time to work there

Cons

Was going through change and low salary sin general

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Payoneer Response
1w
Thank you for the kind words, and for five-plus years at Payoneer. That's a long and meaningful commitment and we appreciate it! We know that periods of change can be challenging to navigate. We do believe the evolution we've been going through is something that has made us stronger, and we hope your experience with us had given you skills that will serve you long into your career. On salary, compensation is something we review regularly to make sure we stay competitive. Feedback like yours is always valued. We wish you well in what's next, and thank you for the years you dedicated to Payoneer.
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