2.0
May 27, 2017
Anonymous employee
Former employee
Recommend
CEO approval
Business Outlook
Pros
--good pay for this kind of job --flexible hours --possible to work night/ holiday shifts (for extra pay) --company is generous in general (birthday gift, food expanses etc.)
Cons
Working as a customer representative is hell. lots of pressure on representatives to take as many calls as possible while answering emails simultaneously. employees are evaluated only by their daily quota, not by quality, so many customers get the generic email and come back yelling. some managers are too harsh on every tiny break you take (even if it's for other work related task). little to zero options for promotions to other departments.