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      Patagonia

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      Great until it remote work ended - Customer Experience Representative Patagonia Employee Review

      3.0
      Feb 19, 2025
      Customer experience representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Patagonia truly cares about the environment. CX reps are empowered to delight customers.

      Cons

      Remote work essentially ended 90 CX reps were given the choice to relocate to one of six cities or take a severance package.

      Explore other reviews about Patagonia

      5.0
      Jun 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great company to work at.

      Cons

      very competitive to entry level

      2.0
      Jun 4, 2026
      Retail sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, pay reflects local living wage.

      Cons

      Management engages in bullying behavior.

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