Enjoyed working there. The management structure and support base allowed technical support people to do their jobs - Senior Technical Support Representative Paramount Employee Review

4.0
Dec 28, 2012
Recommend
CEO approval
Business Outlook

Pros

•Decent Pay and Benefits. •Good relationships with customers and some camaraderie with coworkers •Reasonable work flow (not too many tickets and projects managed on a case by case basis) •Reasonable policies set in place to manage user behavior/workflow in enterprise environment

Cons

•Middle Management contentious with staff •immediate supervisor does not escalate problems, or "have your back" in customer satisfaction situations •Management unaware/unappreciative of individual worker skill sets: starting in 2009, many skilled IT workers were laid off, while many lackluster, or problem employees were retained; this one stymied me.

Explore other reviews about Paramount

5.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employer with good benefits

Cons

Media industry is constantly changing

2.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

- Benefits - At the Digital Specialist, Account Manager, and Account Executive level the people are mostly incredible to work with internally - Most AEs are able to have their own offices, which helps significantly to drown out the noise of senior management

Cons

- CEO / Culture post Skydance merger: I never thought I would ever be in a position where I would want to leave a company because of the people. But that is starting to become the case. ELT/SLT does not care about the culture, hard workers, or rewarding loyalty. They will treat you like a number because the only thing anyone cares about (and its so apparent more than ever) is the bottom line. - Compensation and values - working for Viacom and CBS / ViacomCBS / Paramount before Skydance actually felt like it meant something. Now, no one knows if we're even valued and more often than not we're made to feel like every day of our lives here we have to prove our value over and over again. You never genuinely feel safe or comfortable here because there's going to be layoffs every 6 months. Other tech companies will give better compensation - Paramount needs to up their game if they don't want to continue losing their best talent. - You're literally just a number here. The company does not reward hard work or loyalty so it's best to just watch your own back because no one will have it here. They have let go of the best leaders that I've ever come across and have kept toxic egos only because they know how to play the toxic game that working here has become

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