Commission high, management out - Retail Sales Assistant PUMA Employee Review

3.0
May 4, 2025
Recommend
CEO approval
Business Outlook

Pros

High pay per hours, good benefits given, commission is outstanding when sales achieved 100% or more, OT can sometimes over 15hrs a month (paid), good team environment.

Cons

Some manager doesn't really care about their staff, toxically downgrade their staff, always wanted the spotlight upon your achievement.

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PUMA Response
10mo
Thank you for taking the time to share your feedback. We're happy to hear that you appreciated the perks and benefits of working at PUMA. It's always nice to know that our efforts to create a good working environment are appreciated. At the same time, we're sorry to hear about the challenges you faced regarding management. This is not the experience we strive to provide, and we take such feedback seriously. We will review this internally, as we are committed to fostering a culture built on mutual respect, collaboration and support. To continue improving, we always welcome constructive input and ideas on how we can better support our teams. Thank you again for your insights and we wish you all the best in your future endeavors.

Explore other reviews about PUMA

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Getting good at communication and customer service. Good discounts.

Cons

Too busy... especially on weekends

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PUMA Response
9mo
Thank you for your positive review! We’re glad to hear that you’re growing both personally and professionally and enjoying the benefits of working at PUMA. We recognize that retail can be fast-paced, especially on weekends, and we truly appreciate the energy and dedication our store teams bring every day. Our stores are the heart of the PUMA experience and your efforts help bring our brand and products to life for our customers. PUMA aims to engage all employees in giving their best every day as we set this goal for ourselves as a company as well. If you feel that your working experience could be improved, please reach out to your manager to discuss your concerns openly. Thank you again for your feedback. We wish you all the best for your future career at PUMA!
3.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wide Scope Lots of autonomy Smart and talented people

Cons

Below market rate salary Moving goal posts Lack of strategy and vision

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