People company but the pay is not attractive. - Retail Manager PUMA Employee Review

3.0
Apr 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Great company culture and very competitive product pricing.

Cons

The Planning and Merchandising team was never interested in studying the New Zealand market; as a result, we lacked new styles and lines to meet New Zealand's demands. When selling directly to consumers, you must understand customer preferences, not your own. Puma has the longest recruitment process I have ever experienced in Retail.

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PUMA Response
1y
Thank you for taking the time to share your feedback on Glassdoor! We're happy to hear that you enjoyed the company culture at PUMA. We’re committed to continuously improving our approach to meet the needs of all markets, and insights from frontline staff are vital to making informed decisions. We will take your advice into consideration as we work to enhance our product offerings and better align them with local demand. To help us grow and improve, we rely on specific, constructive feedback, as we believe it’s through actionable suggestions that we can truly make meaningful changes. Thank you once again for sharing your feedback. We wish you all the best for your future career!

Explore other reviews about PUMA

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Getting good at communication and customer service. Good discounts.

Cons

Too busy... especially on weekends

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PUMA Response
9mo
Thank you for your positive review! We’re glad to hear that you’re growing both personally and professionally and enjoying the benefits of working at PUMA. We recognize that retail can be fast-paced, especially on weekends, and we truly appreciate the energy and dedication our store teams bring every day. Our stores are the heart of the PUMA experience and your efforts help bring our brand and products to life for our customers. PUMA aims to engage all employees in giving their best every day as we set this goal for ourselves as a company as well. If you feel that your working experience could be improved, please reach out to your manager to discuss your concerns openly. Thank you again for your feedback. We wish you all the best for your future career at PUMA!
3.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wide Scope Lots of autonomy Smart and talented people

Cons

Below market rate salary Moving goal posts Lack of strategy and vision

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