Ok - Customer Service Representative PUMA Employee Review

3.0
Oct 25, 2024
Recommend
CEO approval
Business Outlook

Pros

It was an okay place to start career

Cons

No flexibility for work life balance

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PUMA Response
1y
Thank you for taking the time to review us on Glassdoor. We are happy to hear that you enjoyed starting your career at PUMA. Creating a fun and motivating environment for our employees is fundamental to our business. Regarding your concerns about work-life balance, At PUMA, we also give our best to provide you a range of solutions that suit different life stages. From mobile working to flexible hours and much more, we want you to be able to live your life without limitations by offering choices that match. If you however feel like your individual working experience could be improved, we encourage you to reach out to your manager or business partner to discuss things further. Your feedback plays a pivotal role in our ongoing endeavors to improve our work environment. By sharing constructive criticism, you help us pinpoint areas for enhancement and work towards delivering an exceptional experience for our team. Thank you once again for your invaluable feedback. We wish you continued success in your future career!

Explore other reviews about PUMA

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Getting good at communication and customer service. Good discounts.

Cons

Too busy... especially on weekends

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PUMA Response
10mo
Thank you for your positive review! We’re glad to hear that you’re growing both personally and professionally and enjoying the benefits of working at PUMA. We recognize that retail can be fast-paced, especially on weekends, and we truly appreciate the energy and dedication our store teams bring every day. Our stores are the heart of the PUMA experience and your efforts help bring our brand and products to life for our customers. PUMA aims to engage all employees in giving their best every day as we set this goal for ourselves as a company as well. If you feel that your working experience could be improved, please reach out to your manager to discuss your concerns openly. Thank you again for your feedback. We wish you all the best for your future career at PUMA!
3.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wide Scope Lots of autonomy Smart and talented people

Cons

Below market rate salary Moving goal posts Lack of strategy and vision

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