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      Omni Hotels

      Engaged Employer

      Omni Hotels reviews

      Great training, high turn over - Front Desk Agent Omni Hotels Employee Review

      3.0
      Apr 5, 2026
      Front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Their customer service training program is top notch.

      Cons

      Very high turnover makes it hard to build a team. Constantly training new hires and minimal manager support.

      Explore other reviews about Omni Hotels

      5.0
      Jul 2, 2026
      Chef de parties
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really good place to learn new things

      Cons

      A lot of false promises

      5.0
      Jun 24, 2026
      Rooms operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture and hospitality I have experienced so far has been nothing short of exceptional. From the Interviewing to my first day and beyond, everyone has been very helpful and inviting. I am excited to be apart of the OMNI family.

      Cons

      No cons specifically but once in my department I was hoping for a bit more structure and information as to specific duties, trainings and expectations but other than that I have had a great experience and since have more information.

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