Enjoyable Place to Work - Sales Associate Old Navy Employee Review

4.0
Sep 9, 2010
Recommend
CEO approval
Business Outlook

Pros

High Action, never a dull moment Co-workers have always been great Feel proud of the work you do Praise when you do a good job A feel of team work from everyone AMAZING Discounts at Gap, Inc stores

Cons

Management sometimes can make you stressed due to their need to make goals No compensation for opening store accounts, and that is the biggest pressure in your day The customers that we cater can really wear on you Like all retail, cutting hours and cutting shifts down to 4.5hrs to forgo lunches Pay barely keeps up with the state min. (although every June you get a 10-15 cent pay raise) The pay raise generally is the bare min of the work you put in, and they even acknowledge that

Explore other reviews about Old Navy

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is hard to achieve

Cons

Requirements changing all the time

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

1
See reviews by: Helpful|Rating|Date|All