Work with Management and they will work with you! - Sales Associate Old Navy Employee Review

5.0
Aug 15, 2010
Recommend
CEO approval
Business Outlook

Pros

Fun, laid back environment, great discounts, chill dress code, fun managers/ co-workers, strong communication from higher ups, TONS of recognition and consistent training

Cons

closing can be a bear.. people claw through clothes excessively compared to other retail stores, Old Navy Card quotas can be overwhelming and frustrating!

Explore other reviews about Old Navy

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing time loved it there

Cons

No real complaints besides the scheduling

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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