Typical Dead End Retail Job - Retail Sales Associate Old Navy Employee Review

2.0
Dec 23, 2021
Recommend
CEO approval
Business Outlook

Pros

*The employee discount is nice. *There is a path upwards in the company, however those opportunities rarely arise at any store. *The hours there are decent. Even in the slowest months of the year you can still get about 30 to 35 hours per week, though be prepared to fight tooth and nail for them.

Cons

*The rewards program and credit cards. Old Navy (much like every retail store now sadly) is acting more like a credit union rather than a clothing store. You want more hours? Get more cards. You want to go full time? Get more cards. You want be treated with common decency? Get more cards. It is insane. *The management within Old Navy is rotten to the core. There is more backstabbing and lies here than there is in the entirety of Game of Thrones. It is insane, I have NEVER worked in such a toxic environment. *As per every retail job, the customers can sometimes be a nightmare to deal with, and more often than not you are left to deal with them on your own.

Explore other reviews about Old Navy

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is hard to achieve

Cons

Requirements changing all the time

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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