Great place to work but there are drawbacks - Brand Associate Old Navy Employee Review

4.0
Jul 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Great discount. The company has a very forward thinking mind. Employees make their own time availability.

Cons

If you give any leeway (like coming in on your off day or staying later than scheduled) the management is likely to take that one time and run with it, always expecting you to do that and being outwardly and obviously disappointed if you don’t

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5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is hard to achieve

Cons

Requirements changing all the time

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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