They don't promote from within UNLESS you "graduated" from their RMP program - Merchandising Assistant Old Navy Employee Review

2.0
Jul 12, 2021
Recommend
CEO approval
Business Outlook

Pros

They offer a lot of internal education, when the company does really well you might get a bonus. During the pandemic they were very understanding of people's boundaries and hesitations around going into the office.

Cons

They will expect you to do your job and two other people's job's and call it a "stretch project". Upper management will not give you a raise or promotion after doing years of other peoples work on top of your own. There is one caveat to this- going through the RMP program, without spending a year in that program... it's really not worth it.

Explore other reviews about Old Navy

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good clean and easy to work met a lot of new people

Cons

The hours where short but not as bad

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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