Still Debating.... - Sales Associate Old Navy Employee Review

It's very frustrating having to deal with the amount of new employees that are hired constantly. I don't even recognize a good deal of the people I work with anymore. Because of this ridiculous amount of new people, a lot of more experienced workers are getting their hours cut. Also, it is definitely a "learn-as-you-go" type of training. Trainees are not well-informed of the dress code, or store policies, which leads to a lot of mix-ups & mistakes. For example, I was never told certain actions that have to be done while being on the register. I've been there since January, and I'm just now being told about them. ONC's are pushed way too hard. I have the common sense of stopping whenever a customer says "No thank you," but when I got my job performance rubric back, I was told that I hear "No," it's really, "Know," as in, push the benefits until they change their mind. I do well for myself in selling them (politely), and I've noticed that the management treats me differently from what they did. One of my managers used to be really snobby towards me, but now she kisses my butt. I do work a ridiculous amount, though, compared to my peers. I don't know if it's because of the ONC's or the fact that the customers frequently tell my managers I'm doing a good job, but I definitely sense favoritism, which is not something I approve of. Also, if you do well in something, the managers will write it down in a book, but they won't tell you that you're doing a good job. You have to sneak glances at their manager books that they leave wide open at the register to see if you're doing something right. I would avoid making close friends with anyone you work with there. There's a ton of gossip going around, even from some of the managers, who like to put certain employees down. Talk pleansantly with your peers, but don't tell them personal information. It will save you heartache in the future.