Great, fun place to work if you're in your teens to early 20's - Sales Associate Old Navy Employee Review

4.0
Apr 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Great employee discounts and private sales/promotions, lots of variety in clothing styles, managers are friendly and handle customer complaints well, good morale for the most part, awesome employees, online paycheck reviews and career advancement plans, overall a fun place to work.

Cons

Customers ALWAYS mess up the jean wall; makes it a daily conquest to keep it organized. There seems to be too many clearance items at times and makes it a little crazy during peak hours. Some of the people hired are a bit slow...like they don't know how to fold/organize anything even after demonstrating how to's.

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5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing time loved it there

Cons

No real complaints besides the scheduling

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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