it's only good for the discount - Cash Handler Old Navy Employee Review

1.0
Apr 21, 2010
Recommend
CEO approval
Business Outlook

Pros

it's only good for the discount- especially the one at Banana Republic

Cons

everything else, really. management there was awful- especially because in my last year or so we lost the good managers. Also, the employee turn-around... as soon as we got a new set of cashiers trained, we'd lose the experienced ones

Explore other reviews about Old Navy

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing time loved it there

Cons

No real complaints besides the scheduling

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

1
See reviews by: Helpful|Rating|Date|All