Old Navy is the most horrible company I have ever worked for in my 18 years of Retail Experience... - Assistant Store Manager Old Navy Employee Review

1.0
Sep 10, 2013
Recommend
CEO approval
Business Outlook

Pros

*Managers are well versed in "action planning" *You will learn to get rid of "bad Employees" by cutting their hours or making them miserable until they get frustrated and quit. *Assistant Managers can perform "miracles" in their merchandising and such, especially before a corporate store visit. *You will be devoted to your job, who needs work/life balance...Love not having a life outside of work!

Cons

*Company direction constantly changing... *Really great managers are lost to other companies due to being overworked and underpaid while enduring unrealistic expectations. *Too many promotional changes and too much of a focus on robotically repeating promotions to customers that can clearly read the sale signs for themselves. *The expectation to push customers into applying for an Old Navy Credit Card with its ridiculous interest rate. I could go on and on, but I am sure you get the general idea...

Explore other reviews about Old Navy

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is hard to achieve

Cons

Requirements changing all the time

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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