No work culture - Manager Old Navy Employee Review

1.0
Jun 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Loved the discount and fashion aspect. Loved our customers and helping them find what they were looking for.

Cons

The company promotes work life balance but does not practice it in the least. Expect 12 hour days, 6 days a week. If you don’t, your job will be threatened and they will actively and vocally try to push you out. There’s a major lack of coaching and inspiring at any upper management level; it’s solely brow beading and negativity. Old navy is easily the most toxic work environment I’ve ever encountered.

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Old Navy Response
6y
At Gap Inc., we work hard to promote a healthy work-life balance for all of our employees. We're disappointed this was not reflected in your experience. We will keep your points in mind as we work to drive positive change across the company. Thank you for your feedback.

Explore other reviews about Old Navy

5.0
Apr 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve stayed with Old Navy through my entire undergrad and grad school experience. The best part about working here is how flexible they are with your schedule—they really work with you to make sure you can balance your shifts around classes and finals.

Cons

he holiday season is tough because Black Friday is now a mandatory 8-hour shift for everyone—no exceptions. Also, the attendance policy has become much stricter recently. They use a point system where you accumulate points for being even a minute late, which feels a bit extreme when you've been a loyal employee for years. It definitely makes the environment feel more rigid than it used to be.

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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