It's nick named Old Slavey for a reason. - Sales Associate/Cash Handler Old Navy Employee Review

1.0
May 7, 2013
Recommend
CEO approval
Business Outlook

Pros

None. Nada. Not even the discount. 10 percent on clearance, 25 percent regular. The only thing that keeps me is my fellow coworkers ... And fear of no income.

Cons

The hours! One week you'll get four hours. The next twenty. Though that's rare. They give NO HOURS then call you up to come in and get mad when you can't. So they punish you by giving you even less hours. Management is rude, classless. Catty and gossipy. Play favorites. Lazy. Do no work. Understaffed. CHEAP CUSTOMERS. Dirty. Dirty diapers. Vomit on floor. Snacks left chewed on tables. Pushed to get store credit cards. Absurdly. If you don't you won't get hours. And you get nothing for them. But manager gets a raise. Blatant racism. Asst store manager told my coworker her hair was ghetto. When I reported it to corp, I was punished. Hours were cut. Was taken off shipment. Was written up for being two minutes late. GAp code is a joke. I've called many times to "follow up" on my complaint... Nothing. Managers cover each others butts. Nothing gets changed everything is hidden. Favorites are played. Bullying is prevalent. Employees are fired frequently. You can be fired for not getting ONCs, fired for being a minute late, fired for calling out sick. No full time, no benefits, no PTO. Meetings mandatory that you don't get paid for. Volunteering not rewarded. No recognition, no employee of the month, no incentives to sell the stupid credit card. High expectations and poor treatment. Shipment team gets the worst of it. Be ready to do store moves at five am. Yes, lifting shelving carrying fifty pounds working hard... At five am. But don't be one minute late, or you will be fired! Okay?! Yeah, did I mention the management yet? Ugh. Condescending. Smarmy. Gossipy. Cliquey and catty. Maybe because they're all in their early twenties. I'm older than the store manager! No advancement. Promises made are unfulfilled. You will be lied straight to your face. But do call Gap Code. Cos they totally care. . Just DON'T. PERIOD.

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Pros

Discount on clothing all year round

Cons

The hours are tough during winter

2.0
May 26, 2026
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CEO approval
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Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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