Overwhelming and chaotic - Senior Manager Old Navy Employee Review

1.0
Nov 2, 2018
Recommend
CEO approval
Business Outlook

Pros

Casual, good location, progressive, good product, Fisher collection at SFMOMA

Cons

Disorganized, hardest working people the least rewarded, un skilled professionals running HQ

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Old Navy Response
7y
Thank you for your comments regarding training. We believe in setting all our employees up for success and are committed to offering resources to help them improve their skills and succeed in their respective roles. We are always open to feedback and encourage you to share your experience with us through our Open Door process.

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CEO approval
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Pros

Work life balance is hard to achieve

Cons

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2.0
May 26, 2026
Recommend
CEO approval
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Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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