Assistant Manager of Merchandising - Assistant Store Manager - Merchandise Manager Old Navy Employee Review

4.0
Sep 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits: health, dental, vision, employee discount and 401k I had a great team that was like family and fun to work with.

Cons

Lots of upper management turnover, and district politics. Due to how busy most of the stores are it's hard to give and get the proper training each role needs to be successful. Tons of wasted payroll on preparing for big corporate visits.

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Old Navy Response
7y
Thank you for leaving a review, we appreciate hearing your perspective. We believe in setting our employees up for success. We take this feedback to heart and are committed to continuously look for ways to offer resources across our organization to help our employees improve their skills and grow in their careers.

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5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good starting place to work for part time.

Cons

Can be hard to get hours.

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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