A great part time job, not a great career. - Anonymous employee Old Navy Employee Review

2.0
Dec 18, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For a part time associate, being a brand associate teaches you to work in a fast paced environment. Stores with long standing brand associates have a great environment to grow in. Good employee discount. Some upper managers are a pleasure to work with.

Cons

Full time managers are given job duties to complete in time frames that are not consistent to the pace of the retail environment. 20+ hours a week are dedicated to being on the sales floor for the customer, and the other 20 are divided among 40+ hours of job specific requirements to be done, resulting in processes not being completed and management left being told they are failing. General Managers work 70+ hours a week with little extra benefits leading to terrible work and personal life balance, lower managers only have the benefit of not being required to work off the clock to protect some of their life balance. Constantly being talked down to about not signing up enough customers on credit cards or capturing enough e-mails, is morally destructive and leads to all associates feeling inadequate and defeated. Stores are constantly understaffed, however are told they are over spending hours and are continuously cutting staff due to low sales.

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5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are definitely the biggest Pro.

Cons

Hours cut make getting task completed impossible.

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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