Sad shift in culture - Assistant Manager Old Navy Employee Review

2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

Explore other reviews about Old Navy

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers are definitely the biggest Pro.

Cons

Hours cut make getting task completed impossible.

3.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Job is simple, easy way to get your steps in if you aren't trapped at cashwrap, relatively relaxed dress code

Cons

Pay, scheduling, favoritism, Customers can be entitled and rude, expectations for opening credit cards, customers destroy fitting rooms seemingly for sport, if your store needs a "refresh" you're expected to take everything down for the contractor and put it back up... not sure what we're really paying the contractor for... you're treated as your employee number and not as a person...

See reviews by: Helpful|Rating|Date|All