Best place to work <3 - Customer Service Analyst Nubank Employee Review

4.0
Oct 3, 2018
Recommend
CEO approval
Business Outlook

Pros

- Super friendly environment - Pays overtime, weekends and holidays (if you want to make money that's the place for you) - Open minded company

Cons

- Can get a bit boring after a while - Numbers were more important than quality (saw a few people getting a promotion because they had better numbers. not cool). - If you want nightshift, be aware that you will miss A LOT

Explore other reviews about Nubank

5.0
Apr 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of exciting bets being made, many growth opportunities, very smart people who also know how to have work life balance

Cons

Priorities shift a lot which can be frustrating, but that's part of the game of fintech (very fast moving)

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Nubank Response
1mo
Hello, we hope you're doing well! We’re happy about your journey — after all, it’s still Day 1. Thank you for sharing your experience with us. Your feedback is essential as we continue to challenge the status quo of our processes. The Future is Purple! 💜
4.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

High level of competence of colleagues You're never the most experienced or highest skilled person in your team Constantly learning and career growing Freedom to explore new technologies Very data-oriented Very technical oriented managers Clojure shop Well-tested, well crafted, always improving code solutions

Cons

Executive level decisions sometimes are big-bang and not gradual Promotion strategy isn't based on performance but on the existence of an open role

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Nubank Response
2w
Hello, we hope you’re well! Thank you for making the extraordinary happen with us. We’ll share your feedback with the responsible teams. We wish you success in your new challenges, and who knows, maybe one day we’ll build the purple future together again. As you know, for us, it’s still Day 1! 💜
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