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Novotel Hotels

Part of Accor

Engaged Employer

Toxic environment driven by nepotism - Front Office Manager Novotel Hotels Employee Review

1.0
Oct 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent staff discounts on accommodation and meals

Cons

Working at Novotel Darling Harbour was the worst experience of my career. The environment is extremely toxic, with management showing clear favoritism and nepotism. Hard work and professionalism go unnoticed, while promotions and opportunities are handed to friends or relatives. There’s no genuine support for staff, and morale is consistently low. I would strongly advise against working here unless major changes are made in leadership and culture

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Novotel Hotels Response
7mo
Thank you for your review, we are very sorry to hear about the difficulties you had, this is not the experience we want to offer our Heartists. Please know that your feedback is heard and it will help us enhance the Heartist experience. If you wish to discuss further or provide any additional feedback, please feel free to contact your former HR representatives. ​ Kind regards, Accor Talent & Culture

Explore other reviews about Novotel Hotels

5.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Best place to work! Really enjoy it

Cons

Non applicable. Everything was great

3.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

flexibility is okay but management not as good

Cons

super busy hotel that sometimes lacks staff members

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