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      Nothing Bundt Cakes

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      Nothing Bundt Cakes reviews

      Great Introductory Job to Customer Service - Guest Service Representative Nothing Bundt Cakes Employee Review

      4.0
      Jun 23, 2015
      Guest service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is always something to do, like lots of side jobs. This is great for someone like me who enjoys monotonous and meticulous tasks. It's a pretty simple job and perfect for someone new to the customer service industry. Everyone has an upbeat and friendly attitude, as a part of the atmosphere. Not terribly stressful, either.

      Cons

      There is a lot of disconnect between the employees since they have a high turnover rate of mainly high schoolers and college kids. There is no standard way for promotion, either, so can make some things unfair when employees that had just been hired have a more significant position than those that have been there for months or even more than a year.

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      5.0
      Jun 2, 2026
      Shift lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Incredible workplace when the manager is good.

      Cons

      Can get very busy and overwhelming especially around holidays

      2.0
      Jul 6, 2026
      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule as long as GMs are willi no to work closely with you to make sure you are scheduled what you want. They work oppsitie/similad hours as long as you both are scheduled over 40 hours.

      Cons

      HR is unresponsive, they forget to send you your offer letter that explains PTO, sick days, etc. District managers get away with doing the bare minimum and not training you properly to manager an entire bakery alone. Firing GMs for not meeting sales goals which can be out of your control. Executive leadership refuses to communicate with bakery management. Lots of situations that you are not prepared/trained for. They expect management to work full 45+ hour weeks and do most of the job duties that regular staff would do so that labor does not exceed sales. Stuck having to explain why employees are lacking hours/can't pick up extra hours/shifts.

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      Nothing Bundt Cakes reviewsNothing Bundt Cakes Guest Service Representative reviewsNothing Bundt Cakes review