Pros
The co-workers we started off working with were an amazing group of people! We had an awesome bond and minimal drama, I still hang out with them! I also loved how after a busy day you would look at the tickets and think, "i finished all of those?!" Bosses were generous with gift cards with those who had worked hard during the year and would gift them to us for Christmas, super sweet! Bosses were very understanding of school schedules and would work around them. Lots of opportunities for advancement if you show you are interested and work hard.
Cons
The biggest con I have with this job is that there are no benefits offered, even for full time employees. Bosses would be in bad moods sometimes and take it out on us. Went through numerous amounts of employees so it was hard to make a bond with your co-workers, this is a team job after all. During the holidays, don't expect to have a life outside of work, all I did was work during the holidays.