4.0
Apr 15, 2014
Current employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Friendly environment. Coworkers are like family, sometimes it doesn't feel like working. Very flexible with hours and time-off.
Cons
Hours being cut due to over-hiring. Extremely unnecessary customer satisfaction requirements (even the customers think the questions we are required to ask get really annoying) Mystery shoppers are completely unfair. (Come in during the busiest hours, and blame us for bad service?) Customers can be extremely rude over cake.