It's not serious - Coffee Specialist Nespresso Employee Review

2.0
Nov 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Good job while you look for something else. Average salary 18-19k, free coffee, free machine and not exhausting physical work except for Christmas and when understaffed (happens very often). Good products and values (theoretically).

Cons

Non existent work/life balance Salary is not enough for central London Bonus are a joke Lack of management skills Arrogant HR/HQ/Marketing departments staff Large number of turnovers (what means staff is not happy/satisfied) Not flexible/lack of understanding of staff needs Difficult customers - they expect being at a high-end luxury brand and you don't have the means to provide such a service Lack of motivation/career progression (suspicious for those who do progress)

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
5d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
1d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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