Corporate - Anonymous employee Nespresso Employee Review

3.0
Nov 4, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The benefits here are outstanding. You will find that the company really does care about the safety of its employees, their health and overall wellness. Coffee, snacks and fun events are endless (sometimes to a point where its distracting actually)

Cons

You really need to have thick skin to work here. I agree with the other person who wrote about corporate below in the reviews. It seems like a lot of the employees here DO have that clock in-clock out mentality. When you first start, you will be optimistic and excited to become a part of something great. What you will soon learn though, is that this company is ridden with favoritism, bullying and cliques. The people who have worked here for a long time have a crazy chip on their shoulder and are extremely hard on anyone who is new and excited to be here. There's no hope- it's obvious that it's a deep rooted culture that basically causes someone to be way too embarrassed to stand out or do well in fear of the way they'll be treated by others. Your coworkers are basically hazing you in hopes you'll become as unhappy as they are- and trust me, as much as you don't want it to, it works. What's most saddening is every once in a while, a high level executive, like the President or one of the Vice Presidents, may pass you in the hallway and smile at you, giving you a whimpering feeling of once upon a time when you believed in the company, stood for its values and felt lucky to be a part of its potential to be great in the US Market. There are just too many unqualified and unhappy people in positions whose attitude, choices and behavior directly effect other positions. Your potential employees who can be great then become just as jaded as your already jaded employees.

avatar
Nespresso Response
10y
Hi – thank you for your comments. I read with much interest your comments, and I am astonished by your experience. Through our multiple interactions with employees, the leadership team and I want to foster a Nespresso culture that sustains employee enthusiasm through our common corporate values of passion, innovation and customer-centricity. We expect our leaders and employees to act in the same way with their team members and therefore set the example. I hear your story and I encourage you to reach out to me or to your ManCom member to express your concerns. Should you prefer, you may also consider calling our confidential employee help-line at 888-424-2409 to provide more specific factual information about your concerns. Thank you for your feedback. Guillaume Le Cunff President @ Nespresso USA

Explore other reviews about Nespresso

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and great benefits

Cons

Hard to move up positions

avatar
Nespresso Response
5d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

avatar
Nespresso Response
1d
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
See reviews by: Helpful|Rating|Date|All