BoutiqueSpecialist - Boutique Specialist Nespresso Employee Review

5.0
Sep 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Great sales skills are honed, Great coffee, Fun work enviroment, Great pay

Cons

nothing really to share as a negative

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Nespresso Response
10y
Hi – thanks for your review. We appreciate your positive feedback regarding your experience as a Boutique Coffee Specialist. Over the past nine months, I have visited many boutiques and met with our Coffee Specialists to obtain insight about their daily activities and interactions with our customers. Actually, our coffee specialists and management have provided me with very useful information to better serve our employees and customers, on a local and national scale. I agree with you; communication is key to drive our business. We have several communication channels in place throughout the organization to share information about our products and promotions. Thank you for your feedback. Guillaume Le Cunff - President @ Nespresso USA

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5.0
Jun 5, 2026
Recommend
CEO approval
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Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
4d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
19h
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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