Culture is dead, company in decline - Anonymous employee Nespresso Employee Review

2.0
Jun 10, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people - my colleagues are what keeps me here for so long Yearly bonus for performance but this is mostly tied to how the company performs and less to personal performance Free coffee

Cons

Senior management is not supportive or reliable Culture has completely died and its not a fun place to work any more People are not held accountable for not performing and ineptitude is rewarded. People who are actually talented are left to pick up the slack and aren't rewarded. Zero succession planning

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Nespresso Response
5y
Hello Colleague, Thank you for your feedback. We are disappointed to read what you think. Unfortunately, this is not what we are seeing in Nespresso. Our recent Nestle & I employee survey actually demonstrates the opposite. Over 90% of employees globally are engaged and proud to work for our organization. All of the various employee meeting touchpoints such as our Let’s Connects and Coffee Chats also reflect the same sentiment of engagement and pride. In 2021, we also launched a culture initiative rolling out now across the globe and this is also being received well globally. I would encourage you to come forward and speak with your BEO, Jean-Marc Dragoli, or me. We would be happy to discuss and understand your points. We hope this can help you feel better about Nespresso. Wishing you well. Best regards, Guillaume Le Cunff

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Jun 5, 2026
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Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
2d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
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Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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