Political Power Hungry Sellouts - Supply Chain Analyst Nespresso Employee Review

1.0
Mar 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Team I immediately worked with! 401K and Pension

Cons

Pay was decent but not for workload for certain departments. Internal HR department literally the weakest I have ever seen. Don’t know their own policies/procedures consistently needing assistance from BIG Nestle on what should of been basic interaction. Internal/external messaging conflicting want to be a large aluminum capsules recycling partner, but then sell 10+million capsules monthly to large e-commerce companies with no control on what happens to them. Insane hours especially for Supply Chain Department and 3PLs. Highest stress positions while working for this company multiple Directors call you all nights/weekends without respect for family time. 3 people had to go out on stress leave from the work life balance issues. Now CNN is saying Nespresso is using child labor to pick their coffee beans overseas it doesn’t surprise me one bit!!

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Nespresso Response
5y
Hello Supply Chain Analyst, Your positive recognition of your Supply Chain team is encouraging, as our business continues to grow, our Supply Chain team has also experienced significant growth and evolution as a result. Nespresso is a part of Nestlé, we are proud to offer a competitive benefits program which are available to Nespresso employees as Nestlé benefits. Our Nespresso HR Team works closely with Nestlé on HR policies, procedures and benefits, this partnership makes us stronger as our employees have access to all Nestlé has to offer. We are constantly innovating to make recycling easier for Nespresso customers and to contribute new solutions to all recycling challenges, last year we made a $1.2 million commitment to fund new technology at Sims Municipal Recycling that helps improve New Yorkers' ability to recycle aluminum coffee capsules and other items through NYC’s city curbside program. Nespresso’s existing dedicated recycling program in the US, in partnership with UPS, continues to be made available across the country. Consumers can bring recycling bags with used coffee capsules to one of 88,000 UPS drop-off locations, or to one of 500 collection points in Nespresso Boutiques and select retailers around the country. Once capsules are collected via the recycling bag program, they are sent to recovery businesses who separate the aluminum from the coffee grounds to give them a second life. The aluminum is processed and, ultimately, reused to create new products. The coffee grounds are turned into nutrient-rich compost and topsoil. Please know that we are incredibly concerned by what we saw in the Dispatches documentary. Child labor is completely unacceptable and has no place in our supply chain. While we have taken immediate action to investigate the issue, our global CEO has committed to getting to the bottom of this case. Our values as a company require us to protect children from exploitation and ensure they attend school; we will continue to work with partners on the ground to make sure this happens. You can read more about the latest updates on our investigation and actions we are taking to address this issue via this link: https://www.nestle-nespresso.com/newsandfeatures/Upcoming-TV-Show-Dispatches-on-Channel-4-UK. I’d like to discuss with you further, please reach out to me directly so we can work together. All the best, Alfonso Gonzalez CEO, Nespresso USA

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5.0
Jun 5, 2026
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Pros

Great people and great benefits

Cons

Hard to move up positions

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Nespresso Response
4d
Hello, Thank you for taking the time to share your feedback, and for your continued contribution to Nespresso. We’re glad to hear you value your team and find the benefits strong as creating a positive, supportive environment is a priority for us. We also appreciate you sharing your observations. Your feedback helps us continue improving and better support your growth. We wish you continued success in your journey with us. Thank you.
4.0
Jun 12, 2026
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Pros

401K and Pension plan Can jump to other Nestle brands

Cons

Poor Management Uniforms Culture can be toxic

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Nespresso Response
9h
Hello, Thank you for sharing your insights on your experience with us. At Nespresso, it is important to us to provide our employees with various benefits and possibilities for their career development, and we are glad you appreciate our efforts in this area. However, it is disappointing to read the cons you brought to our attention. We take your concerns seriously and want to assure you that we are constantly working on fostering an environment where everyone is respected and supported. In addition to this, we understand the importance of clothing and strive to provide our people with more choice and comfort. We value your feedback, and it will be shared with the responsible team for further improvement. If you have any additional insights, you are also always welcome to reach out to your former HR team. Wishing you well in your new endeavors. Thank you.
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