Mar 29, 2016
Nespresso Response
9yHello - I read with much interest your comments.
At Nespresso USA, we are committed to developing from within using programs such as our new Retail Management Development Program and our PDG which we use as a tool to identify future internal talent. Currently YTD 58% of the open jobs for all salaried positions including Boutiques management are filled with internal employees.
There is certainly a balance we need to achieve between filling jobs with internal employees and hiring talent from the outside. When we do hire externally, we are looking to bring specific skills we believe are not readily available into specific jobs or locations.
Since I don’t know the specifics around the situation you are referring to, I suggest you provide more information regarding your experience by contacting me or calling our confidential employee help-line at 888-424-2409. We will look into it.
Thank you for taking the time to express your view.
Guillaume Le Cunff
President @ Nespresso USA