Customer Service Centric - DVP SouthEast Division NTB Employee Review

5.0
Sep 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Great Customer service culture as well as strong community involvement

Cons

Have to be flexible with work and life balance because retail locations are open 362 days a year

Explore other reviews about NTB

5.0
May 13, 2025
Recommend
CEO approval
Business Outlook

Pros

NTB is a well organized machine

Cons

I have no Cons to disclose today.

1.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Free toilet paper in the bathroom

Cons

Low pay, overworked management, under valued, pushy tactics to sell, long hours, unpaid breaks, no real room for advancement, incompetent higher up management, big disconnect between customers and company, unrealistic standards, unrewarding bonuses and rewards, toxic work environments, unresponsive and unreliable HR, unreliable operating system, favoritism.

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