Pros
While working there, I got lucky and had a pretty chill manager. However, that’s hit or miss.
Cons
As soon as a client/project ends, they string you along for a couple months stating they’ll place you with another client or project. And then they lay you off with zero severance and cut off your benefits (medical insurance) immediately. It doesn’t matter if you have consistent 100% CSAT score or a continuous 97%+ review scores.
Take the job., but do the bare minimum. There’s zero incentive to do more. And do NOT believe senior management when they say they “care,” or that they’re “doing everything possible to keep you.” They’re not.
Zero development. They’ll say they want to get you the tools to develop yourself and career, but again, they’re lying to keep you on the hook.
Also, very telling for an Indian company to only keep the straight, white males after a layoff.