Call centre nightmare - Senior Enquires Agent NEXT Employee Review

Thank you for your review. We are sorry to hear about your negative experience in the call centre. We understand your concerns regarding the stressful environment, customer interactions, and demanding periods. We are committed to creating a positive and professional workplace, and we will be reviewing your feedback carefully to identify areas for improvement. We value your insights and will take your advice regarding allowing team members to have a personality, backing them up, and reducing stress by taking some of the complaints into consideration.