Management rude - Customer Service Representative NEXT Employee Review

1.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

25% discount of next items.

Cons

Management not supportive and rude. Old staff to bossy and lazy to work too much politics. Now welcoming at all. At times alone at till and if you call for help excuses and rude.

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NEXT Response
1y
Thank you for sharing your feedback. We’re sorry to hear about your experience during your time with us, as it doesn’t reflect the values or culture we strive to uphold at NEXT. We aim to create a supportive, respectful, and welcoming environment for all our team members, so it’s disappointing to learn that this wasn’t your experience. Your comments about management, team dynamics, and the lack of support at tills are concerning and will be taken seriously as we work to improve. We are committed to providing training and development for our leadership teams to ensure they foster a positive and collaborative workplace. Feedback like yours is invaluable in helping us identify areas for improvement. If you’d like to share more details about your experience or provide suggestions, we encourage you to contact us directly at [appropriate HR contact or feedback channel]. Your insights will help us address these concerns more effectively. Thank you again for your time with NEXT, and we wish you all the best in your future endeavours.

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