Honest Review Based on 1.5 Years - Ecommerce Lead NEXT Employee Review

Culture - The company's culture is dull & slightly toxic. You would of thought working for the one of the largest retailers in the UK would have some buzz about it, but honestly there was nothing. There is no excitement to working here at all. The work environment can also get a bit toxic, and it's not uncommon to see someone walk over to a desk gossiping about someone else in a negative way. Surprisingly, it was the senior management who participated in this the most. Workload & Work / Life Balance - Workload at Next can get very extreme, and it's not distributed evenly due to the way the business is structured. The department is massively under resourced and this can get stressful at times & intrudes upon your time outside of working hours. Working through your lunch break unpaid is the norm. Working extra hours unpaid & unnoticed is the norm. Getting emails outside of office hours is the norm. Systems - The systems at Next are outdated and fragile. It's beyond desperate that they need to upgrade them. Something breaks almost every single day and troubleshooting takes up a lot of time, which takes away capacity to do the actual job requirements. Pension - Next only pay the legal minimum requirement of pension contributions of 3%.