Pros
The team who worked with me, as in the other call centre agents made this place bearable. I had a few heart of gold managers but the rest were useless and problematic.
Cons
1. management are incompetent and do nothing to help the team or offer support/guidance 2. work culture is TOXIC. If your next of kin died, you're still expected to go to work. If you're so sick you can't even speak or stand, they will guilt you for not showing up. More than two sick days and you're fired. 3. hours are unsociable and long. If you work here and unless you the morning shift which is almost impossible to get, you will not have a life at all. The night/evening team should be paid more. 4. Just a terrible work place with too much politics and a bunch of egotistical people running it.