Downhill trajectory - Sales MuleSoft Employee Review

3.0
Aug 14, 2023
Recommend
CEO approval
Business Outlook

Pros

- Generally still attracts a higher calibre of candidate/employee than direct Salesforce - intelligent, kind people - Potential to be at the forefront of the AI adoption in companies

Cons

- Increasingly toxic culture - emphasis on high performance seems to be having the opposite effect of demotivating sales teams. Office atmosphere is terrible! - Removal of flexible work from home. - Removal of the vast majority of SPIFFs - previously used to offer double commission on new logos in Q1 etc. Increasingly hard to hit targets/financial goals. - Lack of progression into new roles with headcount restrictions (expect for Director level roles) - Repeated layoffs - this has hugely impacted office morale/atmosphere

Explore other reviews about MuleSoft

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, smart people, cool events

Cons

Promotion cycle makes growth a challenge

3.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have great Core AEs, you get to do the fun part of sales which is selling. The product is good and we are constantly evolving our product. Salesforce install base and name recognition helps get you a lot of at bats.

Cons

SMB culture can be draining. There is less emphasis on being a strategic product expert and more on volume based selling. This may be where the business needs to go, but logging every minute of your day, being a great co prime, and functioning as a BDR is tough. There are also a lot of stellar performers and others on the exact same team who may have closed nothing.

See reviews by: Helpful|Rating|Date|All