Great place to work - Senior Customer Service Manager Team Lead Motorola Solutions Employee Review

4.0
Oct 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Mission, great leadership, and vision is communicated.

Cons

Legacy processes and applications, synergy between departments.

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Motorola Solutions Response
8mo
For nearly a century, we’ve led the advancement of safety globally – from communications on the Apollo mission to the analytics powering the smart cities of the future. Today we continue to foster innovative thinking and challenge our employees to develop first-ever solutions, connecting our customers to technologies they can’t live without and have never experienced before. We’re proud of how far we’ve come, but know that technologies move fast, and we hope to continue to innovate to make an even greater impact. Thanks for your comments!

Explore other reviews about Motorola Solutions

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work environment and great people. Flexibility to make your own decisions and steer the organization the way you see fit.

Cons

Constantly connected to the job, even after hours. Hard to disconnect.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I highly value the autonomy I am given to manage my own workload, and I thoroughly enjoy collaborating with several of my talented colleagues.

Cons

That independence comes at a cost. The company is incredibly disorganized and siloed. Management will force lateral moves on you without asking; I've ended up balancing four different roles with absolutely no pay increase. Requests for fair compensation compared to the peers I trained were completely ignored. Territories change constantly, but zero training is provided. You are essentially left entirely on your own to figure it out.

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