Miniso USA - Anonymous employee Miniso Employee Review

1.0
Jun 30, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some coworkers are cool and great to work with. It’s a fast-paced environment that allows you to wear many hats. Can promote quickly on the retail side. After working at Miniso, you will appreciate future companies and bosses you work for.

Cons

The COO has created such a hostile environment that no one seems to have motivation to move the company forward. Some business decisions being made make no sense, and there are so many process/operational/structural changes without allowing enough time to determine whether a change would be effective before making a new change. The COO will constantly tell you to “do better” no matter how hard you work. He also thinks that he can get anything he wants and just tells employees to make things happen without giving you enough time to finish a task. We have to use wechat, dingtalk, and email to communicate, and it’s annoying. Stores are struggling to survive with labor cuts, and turnover has been high even at the corporate level. Pay is not reflective of the amount of work employees put in and there are no opportunities for annual increases (no formal review system). There’s “growth” in a sense that you can learn and pick up more tasks, but you’re not really rewarded with pay or promotions. You also need to always “prove” yourself, whatever the hell that means. Benefits are expensive and we don’t get any vacation days. I can go on and on but I’d end up writing an essay.

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5.0
Aug 22, 2025
Recommend
CEO approval
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Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Two of the co-workers were amazing to work with.

Cons

Management was very irresponsible. Constantly asked me to take over opening shifts with little to no explanation. Some of the other employees also failed to do tasks given to us by management. I was constantly doing other employees tasks because they were not doing them. One of my family members also had a medical emergency, so I called off to go to the hospital with them. Instead of being understanding, I was told that my attendance at work will be discussed at some point. The assistant manager was also talking poorly about my family members, which is why I quit.

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