Head Office's management method of stores is broken and needs to be fixed - Anonymous employee Miniso Employee Review

2.0
May 28, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Cute products and perks of being the first one to see new shipments.

Cons

High turnover for store managers. We had one store manager fired because of an accident at the store that was blamed onto the manager and the manager was told that she could either quit or be fired. Another store manager came in and was not properly trained fully. Lack of sales was blamed on the new store manager and they were fired after four months. Another store manager came in after and was fired after a month abruptly. Additionally, shift schedules were done almost weekly or bi-weekly and are not a good scheduling method for students or people with other things going on in their lives.

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5.0
Aug 22, 2025
Recommend
CEO approval
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Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Two of the co-workers were amazing to work with.

Cons

Management was very irresponsible. Constantly asked me to take over opening shifts with little to no explanation. Some of the other employees also failed to do tasks given to us by management. I was constantly doing other employees tasks because they were not doing them. One of my family members also had a medical emergency, so I called off to go to the hospital with them. Instead of being understanding, I was told that my attendance at work will be discussed at some point. The assistant manager was also talking poorly about my family members, which is why I quit.

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