- Compensation is very low considering the workload and full-time schedule.
- Independent contractor position with no paid PTO or sick leave.
- Trainings are short and lack clear structure, and every attorney has their own way of handling cases, making it difficult to standardize work.
- The company often adds new mandatory tasks (like asking clients for Google reviews) without additional pay or proper notice.
- Poor communication during onboarding — many important details about schedules, benefits, and procedures were never explained.
- Frequent attorney changes cause confusion and case delays, especially in teams handling multiple states.
- Very little recognition for high performance or extra effort; even rewards feel minimal compared to the workload.
- The overall structure feels too loose — some days can go by with little supervision or direction.