Don’t live up to there own hype - Customer Care Agent MetLife Employee Review

2.0
Jun 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Not much to say the co-workers were great

Cons

Refuses to accommodate people with disabilities. Was told myself they wouldn’t accommodate my ADA as they didn’t want to set a “Precedent” for anyone else that may suffer from the same disability. The compensation package needs to be more pay especially for people forced to commute.

Explore other reviews about MetLife

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Muy buen ambiente Beneficios Salario competitivo Premios como convenciones

Cons

No recuerdo porque fue hace mucho

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good support for new people managers were very helpful and always available

Cons

Micromanage every second of your time; have to put in a request to go to the bathroom and wait for someone to grant it Expect you to put exceptions to your time after your shift ends on your own time Half hour lunch by the time I brought my lunch or heated my leftovers and went to the bathroom. I barely had time to wolf it down. Unrealistic call times Systems are horrible and crashing all the time expect you to be in at least 15 minutes before your shift unpaid to set up all the programs on your computer

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